DuPage Public Safety Communications (DU-COMM), the consolidated 9-1-1 public safety communications center providing police and fire dispatch to a significant portion of DuPage County, has announced its use of a new system called "Smart911."
Smart911 allows citizens to enter information online which they would want automatically available to the 9-1-1 operator in the event 9-1-1 is called from their home or cell phones. The additional data is far more extensive than what is typically available to 9-1-1 dispatchers and will help to improve incident outcomes.
DuPage County is the first in the state to implement an enhanced 9-1-1 service for citizens, called Smart911. The service allows individuals online access to build a safety profile of their household to include vital personal and medical information that will be available to emergency responders in the event 9-1-1 is called.
The service, which is free to citizens, enhances the response and supports improved incident outcomes by providing responders with critical additional information.

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