DuPage Public Safety Communications (DU-COMM), the consolidated 9-1-1 public safety communications center providing police and fire dispatch to a significant portion of DuPage County, has announced its use of a new system called "Smart911."
Smart911 allows citizens to enter information online which they would want automatically available to the 9-1-1 operator in the event 9-1-1 is called from their home or cell phones. The additional data is far more extensive than what is typically available to 9-1-1 dispatchers and will help to improve incident outcomes.
DuPage County is the first in the state to implement an enhanced 9-1-1 service for citizens, called Smart911. The service allows individuals online access to build a safety profile of their household to include vital personal and medical information that will be available to emergency responders in the event 9-1-1 is called.
The service, which is free to citizens, enhances the response and supports improved incident outcomes by providing responders with critical additional information.Click here to register your contact information.
With community safety as its number one priority, the Village of Lombard has contracted with Emergency Notifications Network to license its CodeRED system, which will provide the Village with the ability to quickly deliver messages to targeted areas or the entire Village.
The system is web-based, meaning that those residents or businesses who wish to be contacted by the Village for emergency or other situations, will need to go to the Village of Lombard website www.villageoflombard.org
and sign up for the notification via the CodeRED link, located on the front page. Users will be asked to input their contact information, including name, address and phone number(s), as well as which type of alerts they would like to be notified of: 1) general and/or 2) emergency notifications only. By creating this account, residents and businesses alike will have an extra communication device in place to learn about potential situations that they may be effected by.
Lombard Fire Marshal Chuck Riforgiate, commented that the system will only be as good as the telephone number database supporting it. “If your phone number is not in the database, you will not be called,” stated Riforgiate. “One of the reasons the CodeRED system was selected is that it gives individuals and businesses the ability to add their own telephone number(s) directly into the system’s database, which is an extremely important feature,” he added.
“CodeRED allows geographically-based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in any given situation,” said Lombard Public Works Director Carl Goldsmith. “The system works for cell phones too, but we’ll need to have an associated street address to provide relevant messages,” he added.
All residents and businesses should register, as well as individuals who have unlisted phone numbers or who have changed their phone numbers or addresses within the past year. Anyone wishing to be contacted via a cell phone must also register online in the system.
Questions regarding the CodeRED system may be directed to (630) 620-5740. Anyone who would like to participate without internet access, call (630) 620-5718 and a staff member will register you.To access the Village of Lombard's CODE RED Registration page, CLICK HERE.